1. Introduction
BetatQ Company Limited ("we", "us", or "our") operates the Soka Fantasy mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy football platform.
Your Privacy Matters: We are committed to protecting your personal information and ensuring transparency in our data practices. This policy complies with Tanzanian data protection laws and international best practices.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you use our Service:
- Phone Number: For account creation and OTP verification
- Profile Information: Name, email address (if provided)
- Team Information: Fantasy team name, player selections, formations
- Game Data: Transfers, captain choices, league participation
2.2 Technical Information
We automatically collect certain technical information:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App interactions, features used, time spent
- Log Data: IP address, browser type, access times
- Location Data: General location (country/region) for service optimization
2.3 Third-Party Information
We may receive information from third parties, including:
- Football data providers for player statistics and match information
- Analytics services for app performance monitoring
- Social media platforms (if you choose to connect your account)
3. How We Use Your Information
| Purpose |
Information Used |
Legal Basis |
| Account Management |
Phone number, profile info |
Contract performance |
| Service Delivery |
Team data, game preferences |
Contract performance |
| Live Updates |
Push notification tokens |
Legitimate interest |
| App Improvement |
Usage analytics, device info |
Legitimate interest |
| Customer Support |
Contact information, issue details |
Contract performance |
| Legal Compliance |
All collected data |
Legal obligation |
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4.2 When We Share Information
We may share your information in the following circumstances:
- Service Providers: Trusted partners who help us operate our service (data hosting, analytics, customer support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
4.3 Data Processing Partners
We work with carefully selected third-party service providers who are bound by strict data protection agreements:
- Cloud hosting providers for secure data storage
- Analytics services for app performance monitoring
- Push notification services for real-time updates
- Football data providers for match and player information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
- Staff Training: Regular privacy and security training for our team
- Incident Response: Procedures for handling potential data breaches
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for 2 years after closure
- Game Data: Retained for historical league records and statistics
- Technical Data: Retained for up to 2 years for analytics and improvement
- Legal Requirements: Some data may be retained longer to comply with Tanzanian law
7. Your Rights and Choices
7.1 Access and Portability
You have the right to:
- Access your personal information
- Receive a copy of your data in a portable format
- Request information about how we process your data
7.2 Correction and Deletion
You can:
- Correct inaccurate personal information
- Request deletion of your personal data (subject to legal requirements)
- Update your account information through the app settings
7.3 Communication Preferences
You can control:
- Push notification settings
- Email communications
- Data processing for analytics
7.4 Withdrawing Consent
You can withdraw consent for data processing at any time, though this may affect service functionality.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Tanzania. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze app usage and performance
- Provide personalized content and features
You can control cookie settings through your device preferences, though this may affect app functionality.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending you a notification
- Updating the "Last Updated" date
Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by the laws of the United Republic of Tanzania. Any disputes arising from this policy shall be subject to the jurisdiction of Tanzanian courts.